“Our aims is to earn the satisfaction of our partners with high-standard and well-organized work, as well as quality services. Towards this end, we strive for having an insight and understanding the demands and expectations of our current and prospective customers, as well as for fulfilling the obligations undertaken towards the customers in a high-standard, reliable manner.
In the course of our operations, we invariably abide by the effective legal regulations, and protect our environment.
The means employed for the accomplishment of these objectives: the improvement of the quality of customer services and sales activities, as well as the efficient handling of customer feedbacks. Monitoring of the customer feedbacks, analysis of the characteristics of the utilization of our services, the unfailing fulfillment of the obligations undertaken. Continuous evaluation of the suppliers and subcontractors, proper selection and the establishment of long-term partnerships. Conscious quest for and identification of development opportunities. Continuous development of our quality management system, the improvement of its efficiency. Development of the professional expertise and commitment of our associates to quality, their motivation. In order to accomplish the above objectives and build up a basis for our long-term development, we have implemented the EU-conform quality management model of Standard MSz EN ISO 9001:2008 in our operations, and fulfilled its requirements.
The success of our services are determined by the associated added value, and therefore towards the profitable operations of our Company we strive for increasing this added value, as well as for the exploration and elimination of the potential sources of loss, the prevention of their effects. Improvement is deemed as the task and duty of all the associates at the Company. The commitment of the Management to quality is evidenced by their exemplary conduct, as well as conscious participation in the improvement of quality.
The understanding of these objectives and their appropriate reception serve as the basis of our corporate culture and incentive system. YOUR PROFIT AND OUR QUALITY COMBINE TO BE A TRUST-BASED RELATIONSHIP IN BUSINESS. On the long run, the efficient operation of RAPIDSPED Zrt. can be guaranteed if our service standards are aligned with the existing demands of the international and domestic market. As our reputation and the strengthening of our market positions can primarily be backed by services rendered in the light of customer demands and expectations, as well as an efficient quality management system, all those activities are handled with high priority that promote the implementation of the principles set forth in our Quality Policy and the accomplishment of our long-term objectives with the improvement of service quality, the operations and processes of our company. All the associates, as well as managers are entrusted to initiate, encourage and support such actions.